Website owners are constantly faced with problems. Some of them are associated with the main source of traffic - search engines.
They are not perfect, sometimes punish the innocent, but most often sanctions are applied against violators. In my case, the problem came from nowhere, so I solved it easily.
According to Yandex, there may be dangerous files on the site - what to do? I asked this question when, at one fine moment, when checking the positions I noticed a notice in the issue. For reasons unknown to me, Yandex considered that my blog contains dangerous files, although I did not upload anything like this.
At first I thought that the site was infected with a virus. I have already encountered such problems, because I have been running my blogs for several years. Understand what went wrong and where you made a mistake (at least in terms of security) have to figure out a very long time. I was very upset with the problem of reducing attendance:
First of all, if you encounter any problems in Yandex, you need to go to the service for webmasters. Usually all necessary information is displayed there and, at a minimum, you can find out the exact number when unwanted programs were found on the pages of the site.
After logging in to Yandex. I saw the webmaster:
No additional data about the problem is provided. Somewhere there are dangerous files, which is the most interesting, I didn’t even enter the admin panel on the days when it was discovered (I checked the logs, there were no logins from the left-hand IP). From all this the conclusion suggests itself - either a virus or a search engine error.
Before you run a scan, you must make sure that everything is fine with other search engines. The largest corporation Google carefully monitors the quality of sites to which they direct their users.
If there were indeed dangerous files on the site, they would have accurately responded. Nothing happened to my blog on other search engines.
The second step I performed is an online check of the site for viruses. It can be started using special services:
None of the online antiviruses and scanners swore at my blog when checking it. Everything indicated that this is a search engine error. There is a small chance that this is some kind of new virus that antiviruses still do not know about, but that would be awesome. Who needs my blog about earnings, hackers would hardly be interested in this.
Just in case, it is worth carrying out an additional check. If the search engine indicates the presence of dangerous files, then perhaps they are uploaded to the server. It is even easier to find out, you need to download all the folders from the hosting to a computer and use the installed antivirus.
Using Total Commander to work with FTP, I downloaded all the folders in a couple of minutes and launched the scan of Kaspersky:
I have a license installed, the databases are fresh, threats still not detected. Began to look for information on the Internet, it turns out, many have come across this. The forums advised to contact in support of Yandex. Since none of the checks have identified problems, then they simply do not exist.
If you don’t show any checks, write Plato Schukin (this is the name of the search engine support) . I have already told you how to write support to Yandex, an appeal should be made in the maximally expanded format. In order not to get a sample answer, present your problem in all colors:
When writing the letter of support, I attached screenshots showing that the antivirus checks did not reveal anything. Even attached a screen to diagnose your PC, nowhere are there any viruses. The letter flew away and the next day they wrote to me that the appeal had been submitted to the search department of Yandex, checks are being conducted. A couple of days later, a letter arrived in the mail, in which representatives of the company apologized for the inconvenience:
After a few hours, the note “According to Yandex, there may be dangerous files on the site” disappeared . The problem was completely solved, thank God, I did not have to deal with viruses, infection can cause serious problems .
The problem described in this article is another reason to check your blog’s position in the issue more often. The faster you react to all sorts of sanctions and blockages, the faster you can remove them. In my case, everything turned out, I hope you will appeal in those. support
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- Setting up the Yandex home page